The Operations Department has direct responsibility for the operation and maintenance of the Las Vegas Convention Center. The function oversees the client services, engineering and building operations. The Las Vegas Convention Center, located adjacent to the Las Vegas Strip, encompasses approximately 3.2 million square feet with exhibit space of 2 million square feet and meeting space of nearly 250,000 square feet.
The Engineering section encompasses the activities of heating, ventilation, and air conditioning (HVAC), plumbing, electrical, carpentry, painting, welding/fleet/folding walls, communications, voice systems, computerized maintenance management system (1CALL), grounds, and graphics. As part of the strategic realignment, the Facility Projects department is now part of the Engineering section.
The section's primary objective and responsibility is to maintain and operate all building operating systems and building components to a level that minimizes customer disruption and supports customers' needs. Engineering continuously pursues new technology that improves building efficiencies without compromising the comfort or quality that today's customer expects of the Las Vegas Convention Center.
Engineering staff handles preventative maintenance in all areas, from maintaining over 5,000 doors, including freight doors, and fleet vehicles to resolving HVAC and lighting issues, not only at the Las Vegas Convention Center, but also at the five outlying visitor information centers.
With over 200 full and part-time staff, the Customer Safety department consists of three sections: Security Operations, Traffic and Fire Prevention.
The Security Operations section consists of three sub-sections - Control Center, Life Systems and Safety. The Security section is responsible for calls for service within the LVCC, monitoring and maintaining all technologies utilized by the department to ensure the facility and all occupants are safe. Those technologies include surveillance, fire systems and access control, texting and weather alert notifications. Additionally, this section manages the nursing/first aid program, executive protection as well as the K-9 unit. The Safety section is responsible for leading employee safety efforts including program management, OSHA compliance, injury prevention and safety training. The K-9 unit is responsible for checking objects, suspicious packages and areas for explosive contraband. The presence of a canine team in our environment is a proven deterrent to criminal activity involving explosives or other contraband.
The Traffic section consists of bike officers, perimeter security and traffic control. Perimeter Security monitors freight areas and assists in ensuring all vehicular traffic coming on property is authorized. Traffic control includes paid parking which generates revenue for the organization. The bike officers respond to calls for service all around the exterior of both the LVCC.
The Fire Prevention section is responsible ensuring and maintaining a safe and risk-free environment for employees, visitors, and guests through the enforcement of regulatory statutes, codes, industry standards, and basic risk management theories and practices.