Vice President of Guest Experience
Lezlie Young is the Vice President of Guest Experience for the Las Vegas Convention and Visitors Authority (LVCVA). The LVCVA is the destination marketing organization for Las Vegas and Southern Nevada, and its mission centers on creating the world’s most desirable destination for leisure and business travel. The LVCVA also owns and operates the Las Vegas Convention Center, the Las Vegas Convention Center Loop designed by The Boring Company and owns the Las Vegas Monorail, an elevated 3.9-mile system with seven stops throughout the resort corridor.
In her role, Ms. Young is responsible for creating exceptional guest experiences at the Las Vegas Convention Center through her leadership of the convention services, guest experience, and registration services teams. She also supports the facility’s exclusive partners, including Sodexo Live, Cox Communications, FedEx, and others.
Ms. Young is a dynamic executive with more than twenty years of experience at some of Las Vegas’ most iconic resorts. She is passionate about guest service, associate engagement, and leadership development. Prior to joining the LVCVA, she founded LCY Solutions, LLC, where she supported non-profit and for-profit organizations with executive coaching and leadership and guest service training.
Ms. Young previously served as the Managing Director/General Manager for The Westin Las Vegas Hotel & Spa, and as the Vice President of Operations for SLS Las Vegas Hotel and Casino. Ms. Young also spent more than twenty years with MGM Resorts International, most recently as the Vice President of The Mansion and Skylofts, two of the most exclusive properties in the company’s portfolio. She was also the General Manager for The Signature at MGM Grand, a non-gaming, all-suite property.
As a long-time Las Vegas resident and graduate of the esteemed Leadership Las Vegas (LLV) program, Ms. Young remains an active LLV volunteer and serves as a board member for Dress for Success Southern Nevada.