Vice President of Guest Experience
Lezlie Young is the Vice President of Guest Experience for the Las Vegas Convention and Visitors Authority (LVCVA), the destination marketing organization for Las Vegas and Southern Nevada that also owns and operates the Las Vegas Convention Center, one of the largest convention centers in the United States.
In her role, Ms. Young is responsible for creating exceptional guest experiences at the Las Vegas Convention Center through her leadership of the convention services, guest experience, and registration services teams. She also supports the facility’s exclusive partners, including Sodexo Live, Cox Communications, FedEx, and others.
Ms. Young is a dynamic executive with more than twenty years of experience at some of Las Vegas’ most iconic resorts. She is passionate about guest service, associate engagement, and leadership development. Prior to joining the LVCVA, she founded LCY Solutions, LLC, where she supported non-profit and for-profit organizations with executive coaching and leadership and guest service training.
Ms. Young previously served as the Managing Director/General Manager for The Westin Las Vegas Hotel & Spa, and as the Vice President of Operations for SLS Las Vegas Hotel and Casino. Ms. Young also spent more than twenty years with MGM Resorts International, most recently as the Vice President of The Mansion and Skylofts, two of the most exclusive properties in the company’s portfolio. She was also the General Manager for The Signature at MGM Grand, a non-gaming, all-suite property.
As a long-time Las Vegas resident and graduate of the esteemed Leadership Las Vegas (LLV) program, Ms. Young remains an active LLV volunteer and serves as a board member for Dress for Success Southern Nevada.
The LVCVA is charged with marketing Southern Nevada as a tourism and convention destination worldwide and with operating the 4.6 million-square-foot Las Vegas Convention Center. With 150,000 hotel rooms and 14 million square feet of meeting and exhibit space in Las Vegas alone, the LVCVA's mission centers on attracting leisure and business visitors to the area. The LVCVA also owns the Las Vegas Convention Center Loop, an underground tunnel designed by The Boring Company and the Las Vegas Monorail, an elevated 3.9-mile system with seven stops throughout the resort corridor.