OS, Browser, Components, System Configuration

We recommend viewing this site in one of the following operating systems and browsers:

PC

Windows XP Pro/Home: Internet Explorer 6+, Firefox 2.
Windows Vista: Internet Explorer 7.

Mac

OSX: Safari, FireFox 2.

You should also ensure that JavaScript, Java, Style Sheets and cookies are enabled on your system. Since every browser is different, you should consult the "Help" section of your browser for instructions on how to enable these functions.

The site also uses the Adobe Acrobat software. If it is not already installed on your computer, we recommend you download this plug-in for an optimal site experience.

Screen Resolution

We recommend configuring your monitor to 32-bit color (true color) at 1024 X 768 for the best quality visit to our site. Settings vary depending on the system you are using.

PC

1. Go to the START menu, choose "Settings" and select "Control Panel".
2. Double-click DISPLAY and select "Settings".
3. Drag the slide bar in the SCREEN area until the numbers read 1024 X 768. Under COLORS, select "High Color" (32 bit).
4. Click "OK".

Macintosh

1. Under the "Apple" menu, select "Control Panels" and then "Monitors".
2. On the Monitor setting, under "Colors", select "Thousands" and 1024 X 768.
3. When provided the option, we recommend restarting your computer with the new color settings. For more detailed instructions, please consult the documentation that came with your monitor.

How do I optimize my AOL browser?

We suggest the following:

1. Go to My AOL at the top of the page.
2. Click "Preferences".
3. Click "WWW".
4. Under "Web Preferences", uncheck the "Use Compressed Graphics" box.
5. Under "Cache", select "Empty Cache Now".
6. Click "OK".

If you encounter problems after optimizing, we suggest you download Internet Explorer.

Word Document Use

Some content within our site is downloadable through a word document. If you do not have a word document reader already installed on our computer, we recommend you download a free program from Microsoft.

The content of my page is not fully loaded. Is there a problem?

You may need to clear your cache. Your cache is a storage area on your computer. When you visit a Web site, the pages you view are stored in your cache. Thus, when you return to that page, your browser can quickly retrieve the file from your computer as opposed to having to find the same file again on the Internet.

If you visit LVCVA.com on Monday, the Las Vegas Convention and Visitors Authority makes a change to the home page on Tuesday and you return on Wednesday, you may see Monday's version of the home page, as your browser will retrieve the home page from your cache. If your cache has been cleared, you will see a version of the home page that was updated on Tuesday.

Consult the "Help" section of your browser for instructions on how to clear the cache on your computer.

What are cookies? Does LVCVA.com use them?

Cookies are small pieces of information passed by our Web server to your browser and stored on your computer. Most cookies are set for only one user session and expire when your online session ends. A persistent cookie is set for registered members of LVCVA.com. They contain personal information that lets us recognize you each time you visit LVCVA.com. You can modify your use of cookies through your browser settings at any time. To read our policy on the usage of cookies please refer to the Privacy Policy.

How do I enable cookies on my computer?

Consult the "Help" section of your browser for instructions on how to enable cookies on your computer.

How do I contact the Las Vegas Convention and Visitors Authority (LVCVA)?

To contact us directly by phone, mail or e-mail, select one of the following links for contact information.

1. for Meeting Planners
2. for Visitors
3. for International Visitors
4. for Travel Agents
5. for Press and Research